Shipping

1. Shipping Methods: 

USPS the United States Postal Service, Priority Mail Flat Rate: A simpler way to ship. Ship Online from Start to Finish. Fast and Save. We ship your order with EMS in China. Then the package arrive USA, the USPS act for shipping the package to you. Learn More: www.usps.com

EMS the international Express Mail Service, is a special postal service offered by the postal administrations of the countries and regions in the world where EMS items enjoy the preferential treatment of the Post, Customs and airline companies. Learn More: http://www.ems.com.cn/english-main.jsp 

Aramex the Aramex Delivery Unlimited, for the EMS can't arrive to Italy and Netherlands, we ship with Aramex to shipping Italy and Netherlands. Learn More: http://www.aramex.com/

Note: We don't restrict the minimum quantity at our site, so you can order just only one hat to verify the qualigy and our service. But ship to Netherlands and Italy via Aramex, the shipping cost much than other countries, so we ask the minimum quantity is 3 hats. Hope you can understand. Have a wonderful shopping!

 2. How Free Shipping

 If you order more than any 6 items at our site, we supply free shipping on your order. 

3. Shipping Package to Protect Hats: 

                       Hats                                  with Dustbag                                 in the box                        Shipping                 

4. Shipping Customer Service

Delivery Process

Shopping online can be an intimidating process for some or just plain confusing for others. If you have ever purchased anything online from a website that did not have a clear and simple delivery process, then you probably know the frustrations. Here we appreciate your business and we want you to understand our shipping process prior to placing an order so you can know when to expect your parcel. Below is the three exact steps for step process. Staff takes when processing your order.

Processing - Charged - Shipped

Processing -Once you have made a payment with your credit card, your order is placed in Pending Status. Our support staff will review your order and verify that your credit card information is valid and that the shipping address you provided matches the address that the credit card statements are sent to. Once your order has been verified by our support staff your order will be elevated to the next status and prepare the package for the shipment. This process takes one business day.

Charged - We have processed and sent it to the warehouse for shipping. The warehouse then replies to us with the tracking information and once we receive that we will update the status of your order to "Shipped", this will only take 6-12 hours.

Shipped - At this point your order has been shipped and you have been provided with a tracking number via email(so please type your right email address when you place the order). If you are located in the United States you can track your package at USPS. If you are located elsewhere, then it is your country's national carrier. It usually takes 5 to 12 business days to arrive, but highly depends on the courier. You can track your package at EMS. The customers of Netherlands and Italy, you can track your package at Aramex.

Other Possible Statuses:

Canceled - If you want to cancel your order, please email us in 12 hour after your finishing the order. Or we can't accept the responsibility of your order has been shipped. Hope you can understand us.

Refunded- If your order is out of stock or we are unable to fill it for any reason, we will email you the status of your order and issue a full refund.